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Comfort Suites Innsbrook - Short Pump | Hotel in Glen Allen

5.8 (1006 Reviews) |  1 Bathroom
Innsbrook Hotel | Comfort Suites Innsbrook - Short Pump

Hotel in Innsbrook, Glen Allen

Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Innsbrook - Short Pump offers 125 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Private bathroom
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Double sofa bed
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Pillow menu
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Separate sitting area
  • Free local calls
  • Connecting rooms available
  • Desk
  • Turndown service
  • Free newspapers (weekdays)
  • Phone
  • Iron/ironing board
Breakfast
  • Coffee/tea in common area(s)
  • Free buffet breakfast available daily 6 AM–9 AM
  • Microwave
  • Coffee/tea maker
  • Mini-fridge
Parking
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Front entrance ramp
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • 4 on-site accessible parking spaces
  • Braille signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair-accessible path of travel
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Assistive listening devices available
  • Lever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
Activities
  • Fitness center
  • Indoor pool
  • Access to nearby indoor pool
  • Access to nearby health club
  • Theme parks
  • Hiking/biking trails
  • Segway rentals/tours
  • Indoor pool access
  • Fitness center (free access)
  • Golf lessons
  • Health club access
  • Golfing
  • Outlet shopping
Entertainment
  • Cable channels
  • Premium channels
  • 37-inch flat-screen TV
General
  • Conference space (1640 square feet)
  • Computer station
  • Meeting rooms
  • 24-hour business center
Guest Services
  • Sofa bed
  • Mini-fridge
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Access to nearby indoor pool
  • Laundry facilities
  • Multilingual staff
  • Daily housekeeping
  • Turndown service
  • 24-hour front desk
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • Pool sun loungers

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 7 am early check-in subject to availability early check-in is available for a fee late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. kids stay free! up to 5 children 21 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet fee: usd 20.00 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 20.00 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a smoke detector this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Edward
Oct 9, 2026 07:51:34 PM
Review Score:   4
Summary: Lock on the door didn’t work. You could enter without a key. Lights in bathroom strobed off and on. The tv didn’t work. There was a hole in the ceiling. The curtains were ripped.
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Room Arrangement

Room Info Facilities
Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Room Size: 325 square feet m2
2 King Bed and Double Sofa Bed
Studio Suite, 1 King Bed with Sofa bed, Non Smoking

General

Square meters - 30, Square feet - 325, Sofa bed, Number of bedrooms - 1, Pets not allowed, Ping - 9, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Studio Suite, Multiple Beds, Non Smoking
Room Size: 325 square feet m2
3 Double Beds and Double Sofa Bed
Studio Suite, Multiple Beds, Non Smoking

General

Square meters - 30, Square feet - 325, Number of bedrooms - 1, Pets not allowed, Ping - 9.13, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Room Size: 330 square feet m2
2 King Bed and Double Sofa Bed
Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

General

Square meters - 31, Square feet - 330, Sofa bed, Number of bedrooms - 1, Pets not allowed, Ping - 9, Wet bar, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Room Size: 325 square feet m2
2 King Bed and Double Sofa Bed
Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

General

Square meters - 30, Square feet - 325, Wheelchair accessible, Number of bedrooms - 1, Roll-in shower, Wheelchair-width doorways, Pets not allowed, Ping - 9, Hand-held showerhead, Wheelchair-accessible bathroom vanity, Lowered peephole/view port in door, Low-height counters/sink, Height-adjustable showerhead, Grab bar - near toilet, Grab bar - in shower, Fixed shower seat, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Innsbrook hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Innsbrook hotel starts from $126 per night with includes Balcony/Terrace, Breakfast, Internet, Parking, Pool, Bedding/Linens, Child Friendly, Laundry, Toiletries, Air Conditioner, TV, Wheelchair Accessible, Accessibility, Business Services, Wellness Facilities, Fireplace, Security/Safety, Kitchen, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.