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Civic Hotel Autograph Collection | Hotel in Surrey

| 9.0 (1007 Reviews) |  1 Bathroom
Surrey Hotel | Civic Hotel Autograph Collection

Hotel in Surrey

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, a coffee shop/cafe, and a hot tub are onsite.
Housekeeping is available on request.
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


An outdoor pool and a hot tub are on site.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Bathrobes
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Heating
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Laptop-friendly workspace
  • Free long-distance calls
  • Free newspapers
  • Free local calls
  • Soundproofing
  • Desk
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers only
  • Recycling
  • Iron/ironing board
Breakfast
  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10 AM: CAD 12-25 for adults and CAD 12-25 for children
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Free bottled water
  • Coffee/tea maker
Parking
  • Self parking on site (CAD 20.32 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible parking
  • Height-adjustable showerhead
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
  • Braille signage
  • Wheelchair-accessible registration desk
  • Low-height door lock
  • Wheelchair-accessible path of travel
  • Assistive listening devices in meeting rooms
  • Low-height view port in door
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Transfer shower
  • Wheelchair-accessible path to elevator
Activities
  • Outdoor pool
  • Hot tub
  • Kayaking
  • Rafting
  • Hiking/biking trails
  • Water skiing
  • Scuba diving
  • Sailing
  • Snorkeling
  • Bicycle rentals
Entertainment
  • Premium channels
  • 32-inch LED TV
  • Satellite channels
General
  • Meeting rooms - 8
  • Computer station
  • Business center
  • Conference center (7978 square feet of space)
  • Filipino
  • English
  • Hindi
  • Arabic
  • Romanian
Guest Services
  • Wedding services
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Dry cleaning service
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Outdoor pool
  • Soundproofed rooms
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 19
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 12 to 25 for adults, and cad 12 to 25 for children self parking fee: cad 20.32 per day (in/out privileges) pet fee: cad 50.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of cad 50.00 per accommodation, per stay service animals are welcome, and are exempt from fees 2 total (up to 110 lbs per pet) restrictions apply; for more information contact the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher

Reviews

Garry
Oct 11, 2026 09:22:42 PM
Review Score:   10
Summary: Great Hotel. Staff is the best.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed, Corner
Room Size: 372 square feet m2
1 King Bed
Room, 1 King Bed, Corner

General

Square meters - 35, Square feet - 372, City view, Number of bedrooms - 1, Doorbell/telephone notification, Pets not allowed, Ping - 10.45, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds
Room Size: 360 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Square meters - 33, Square feet - 360, City view, Number of bedrooms - 1, Doorbell/telephone notification, Pets not allowed, Ping - 10.12, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed
Room Size: 345 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 32, Square feet - 345, City view, Number of bedrooms - 1, Roll-in shower, Doorbell/telephone notification, Pets not allowed, Ping - 9.70, Bed count minimum 1, Bed count maximum 1
Room, 1 Twin Bed
Room Size: 334 square feet m2
1 Twin Bed
Room, 1 Twin Bed

General

Square meters - 31, Square feet - 334, City view, Number of bedrooms - 1, Roll-in shower, Height-adjusted amenities, Telephone accessibility kit, Netflix, Pets not allowed, Ping - 9.39, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Civic Hotel Autograph Collection has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Civic Hotel Autograph Collection starts from $187 per night with includes Wheelchair Accessible, Balcony/Terrace, Security/Safety, Toiletries, Breakfast, Child Friendly, Internet, Air Conditioner, Accessibility, Business Services, Restaurant, Guest Services, Hot Tub, Laundry, Parking, Pool, Bedding/Linens, Wellness Facilities, Bar, Heating, Kitchen, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Civic Hotel Autograph Collection is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Civic Hotel Autograph Collection indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.